Empathy, Trust, Respect

A confidential space to explore the thoughts, feelings and challenges in your life

Counselling for individuals in the comfort of your own home

Welcome, and thank you for visiting Carole Allen Counselling.

My name is Carole Allen and I am a counsellor providing therapy to adult individuals in the comfort and privacy of their own home. I work in Rayleigh, Essex. Since the pandemic began, I now work exclusively on Zoom, Whatsapp or telephone and many clients have told me that this is their preferred way of working.

We all experience times of difficulty in our lives, when events or relationships feel overwhelming, or we can feel a loss of direction or purpose. Talking to a trained professional helps us make sense of those challenging times and offers a way through them, moving towards a better understanding of ourselves and our feelings.

One of the main bodies overseeing the accreditation and registration of counsellors in the United Kingdom is the British Association for Counselling and Psychotherapy (BACP). I am a BACP Counsellor, which means I have met their criteria for qualified and experienced therapists and work in accordance with their ethical framework.

Speak in Confidence

Counselling takes place in a safe space, where you can talk to someone who will listen with sensitivity and empathy - and without judgement. In the therapy space thoughts and feelings can be expressed freely and in confidence.

A problem shared...

Trouble with a relationship; anxiety or panic attacks; mood swings or depression - many people face difficulties in their everyday lives that can be hard to get on top of. Counselling gives us a set of tools we can use to help gain a better understanding of what’s causing these problems - and how you can move towards managing or resolving them.

Make better, healthier new choices

Working together I can help you gain greater insight into the difficulties you are facing, help you understand why you act or react to them the way you do, and see how you can start to make better, heathier choices moving forward.

How can counselling help you?

Life brings many challenges, and it is understandable that at times we might look for support in facing them. As a counsellor my role is to provide space and guidance to help you on your journey of self-discovery; to enable you to examine your life and make new, meaningful choices within it.

I offer a chance to reflect on the difficulties or problems you are experiencing in a safe and confidential environment, with someone from outside your day-to-day life. Together we can explore your situation in a way that leads to fresh perspectives - and perhaps a new understanding of yourself. Counselling isn’t about giving you solutions or advice but can help you make your own choices within a framework of an agreed Working Agreement, empowering you to make your own changes.

My approach to therapy is a person-centred and integrative one. This is a non-judgmental way of working, where the counsellor creates the right conditions to help someone increase their self-awareness; to move towards - and reach - their fullest potential.

People come to me for help a wide range of issues. Here are a few of the more common difficulties that can be supported through counselling:

Feelings of stress or anxiety

Panic attacks

Relationship problems

Grief, loss or bereavement

Problems with addiction

Trauma and post-traumatic stress


Problems with confidence or self-esteem

Anger management

Difficulties at work or in retirement

Problems with family or school life


My location

I work exclusively on Zoom, Whatsapp or on the telephone in Rayleigh, Essex. For the client, this is a discreet and private way of working without the inconvenience of having to travel and many clients prefer this method of counselling.


Counselling sessions for individuals last 50 minutes, usually taking place on a weekly basis. Please contact me to enquire about availability.


Single Counselling Sessions

Paid via online banking after each session

£50 per session

Note that if you want to cancel an appointment I require 48 hours’ notice; otherwise you will still need to pay for any sessions missed. I accept all payments by bank transfer.

Get in touch

Feel free to contact me if you have any questions about how counselling works, or to arrange an initial assessment appointment. This enables us to discuss the reasons you are thinking of coming to counselling, whether it could be helpful for you and whether I am the right therapist to help.

You can also call me on 07930 693662 if you would prefer to leave a message or speak to me first. I am happy to discuss any queries or questions you may have prior to arranging an initial appointment.

All enquires are usually answered within 24 hours, and all contact is strictly confidential and uses secure phone and email services. Find out more by reading my Privacy Policy.

Some frequently asked questions

My aim is to offer a first appointment - known as an initial assessment - within 1-2 weeks. Then we would arrange a set number of counselling sessions to take place at the same time every week, that is convenient for you and where I have availability. How quickly these sessions can begin will depend on the availability of that free ‘slot’.

How long will I need to have counselling?

How long a period of counselling lasts will vary from person to person and depend on the depth of the issues they are facing. For some people a couple of sessions helps to bring their problems into focus, and they feel ready to move forward; other problems may require more of an open-ended approach.

Before we begin any work we will agree on the number of sessions we’ll undertake, and at the end of that number review our progress. As long as we both agree further therapy will be of benefit to you, sessions can continue.

How long will I have to wait for an appointment?

My aim is to offer the first appointment - known as the initial assessment - within 1-2 weeks. After the initial assessment, we would arrange a set number of counselling sessions to take place at the same time every week, at a time and day which is convenient to both of us. How quickly these sessions begin will depend on the availability of the 'first slot'.

Will everything I say be kept confidential?

Everything that is said within a counselling session is private - this is one of the main ways counselling and therapy differ from talking to a friend or relative. Once you are comfortable with the format of weekly sessions and the safe space they provide, you will find the freedom to speak in confidence is of great value.

Note that there are some situations where you may be a risk to yourself or others, and there the law requires that I notify an authority; in these cases I may not be able to keep total confidentiality. Breaking confidentiality is very rare though, and only happens after the person concerned has been informed.

I have been a hypnotherapist for sixteen years and for many years worked with people with learning disabilities in my role as a Complementary Therapist. 

I currently volunteer as a counsellor for a charity in Essex and use my counselling skills in my role with the Essex Restorative and Mediation Service, for whom I have worked for five years.



I am fully insured and registered with the Information Commissioner's Office (ICO) which means I have to tell you how I will store your data. I also have an enhanced DBS (Disclosure & Barring Service) Certificate.

©2021 Carole Allen

powered by WebHealer